Today, Shake Shack, the modern day "roadside" burger stand, will officially begin delivery nationwide with Grubhub (NYSE: GRUB), the nation's leading online and mobile food-ordering and delivery marketplace. With more than 140 restaurants across the U.S. now available for delivery on Grubhub, diners can order their Shake Shack favorites with free delivery today through November 17th*.
"As we begin our integrated partnership with Grubhub, we're focused on creating the best delivery experience for both our restaurant operators and our guests," stated Randy Garutti, chief executive officer of Shake Shack. "We're committed to being an accessible omnichannel business, giving our guests the chance to experience Shake Shack whenever they want it, with convenience and ease. We're excited to launch this partnership nationwide and begin our marketing efforts together across the country."
After various pilots, Shake Shack chose Grubhub as its exclusive integrated national delivery and marketing partner. Delivery on Grubhub is now available at nearly all Shake Shack locations nationwide and other elements of the partnership will be launching throughout 2020. With Grubhub's "Just in Time" technology, pickups by drivers will be timed to the moment an order is ready, resulting in faster delivery, fresher food and a better guest experience. Shake Shack will also benefit from Grubhub's enterprise support team, with dedicated resources for both customer and operations support. In addition to leveraging the expansive diner base of Grubhub's marketplace, the relationship will also leverage a unique data-sharing partnership, allowing both Shake Shack and Grubhub to reward loyal diners with special experiences and promotions throughout the year.
"We've been able to build out a deeply-integrated and robust partnership that positively impacts all parties, including the restaurant and our diners," said Matt Maloney, founder and chief executive officer at Grubhub. "Shake Shack is an exciting addition to our growing number of restaurants, and we know diners will be eager to order their favorites for delivery. With the power of both brands, we're confident in our execution ahead and the large opportunity that this partnership represents for both Shake Shack guests and our diners. "
To celebrate the launch, now through November 17th, diners can order their favorites with free delivery on all Shake Shack orders. Next month, Shake Shack and Grubhub will also be partnering to bring diners in the Houston area an exclusive, invite-only music and culinary experience. Diners can now find a nearby Shake Shack for delivery through Grubhub online or on the Grubhub app.